Privacy Policy

Last Updated: 9 September 2026

At Dietitian Himanshu Kapoor, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://dietitianhimanshukapoor.com/ (“Website”), contact us, book a consultation, or use our nutrition and diet-related services.

By using this Website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

A. Personal and Contact Information

This may include:

Full name
Phone/mobile number
Email address
City or location
Age or date of birth, where relevant
Information provided through contact, enquiry, consultation or appointment forms

B. Health and Nutrition Information

If you choose to consult with us or provide information for personalised nutrition guidance, we may collect information such as:

Height and weight
Age and lifestyle information
Dietary preferences and habits
Food allergies or intolerances
Fitness and weight-management goals
Existing health conditions that you voluntarily disclose
Medications or supplements that you voluntarily disclose
Relevant medical history
Blood test or laboratory reports that you voluntarily provide
Exercise, sleep, water-intake and other lifestyle information
Other information relevant to providing personalised nutrition guidance

Health-related information is collected only when you voluntarily provide it and is used primarily for providing and improving the nutrition services you request.

C. Payment Information

If you make a payment for our services, payment information may be processed by a third-party payment gateway.

We do not intend to store your complete debit card, credit card, UPI PIN, CVV, internet-banking password, or other sensitive payment credentials on our Website.

Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

D. Technical Information

When you visit our Website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information may be used for website security, troubleshooting, analytics and improving the Website.

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and requests
Schedule and manage consultations
Provide personalised diet and nutrition guidance
Prepare diet plans and recommendations
Understand your dietary, lifestyle and nutrition requirements
Communicate with you regarding appointments, services and follow-ups
Process payments and provide receipts
Improve our Website, services and customer experience
Maintain records relating to consultations and services
Prevent fraud, misuse or security incidents
Comply with applicable legal and regulatory requirements
Send service-related communications

Where you have separately opted in, we may also use your contact information to send you updates, educational information, offers or other communications related to our services.

You may request that we stop sending promotional communications at any time.

3. Health Information and Confidentiality

We understand that information relating to your health, medical history, diet and lifestyle is personal and confidential.

Health and nutrition information that you voluntarily provide to us will be used for purposes connected with providing nutrition, diet and wellness services to you.

We will take reasonable steps to restrict access to such information to persons who need it for providing or supporting the requested services.

We do not sell your personal information or health information to third parties.

However, information may be disclosed where necessary to provide a service you have requested, where you have authorised such disclosure, or where disclosure is required or permitted by applicable law.

4. Sharing of Information

We may share limited information with trusted third-party service providers where reasonably necessary to operate our Website or provide services to you.

These may include:

Website hosting and technology providers
Appointment or scheduling platforms
Payment gateways
Email and communication service providers
WhatsApp or other messaging platforms, where you choose to communicate through them
Website analytics providers
Professional advisers or service providers
Government authorities, courts, regulators or law-enforcement agencies where legally required

We aim to share only the information reasonably necessary for the relevant purpose.

Third-party service providers may have their own privacy policies and terms. We recommend reviewing those policies before using their services.

5. WhatsApp and Electronic Communication

If you contact us through WhatsApp, phone, email, social media or another third-party communication platform, the information you provide through that platform may also be subject to the privacy policy and terms of that platform.

Please avoid sending highly sensitive information through an unsecured communication channel unless specifically requested as part of your consultation process.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand website usage and enhance your experience.

Cookies may be used for purposes such as:

Remembering preferences
Improving website functionality
Understanding website traffic
Measuring the performance of our Website
Identifying technical problems
Improving our content and services

Where third-party analytics or advertising services are used, those providers may place or access cookies or similar technologies in accordance with their own policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

7. Google Analytics and Other Analytics Services

If analytics services such as Google Analytics are enabled on the Website, they may collect information about how visitors interact with the Website.

This information helps us understand traffic patterns, identify popular content and improve the Website.

Analytics providers may process information according to their own privacy policies.

[Delete this section if no analytics service is installed on the Website.]

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records, resolving disputes and complying with applicable legal obligations.

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

Where information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.

10. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the right to:

Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally permissible
Withdraw consent where processing is based on your consent
Request information regarding the processing or use of your personal data
Opt out of promotional communications

To make a privacy-related request, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our Website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If information relating to a child is provided for nutrition services, it should be provided by or with the involvement of the child’s parent or legal guardian, where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, payment services or other external websites.

We are not responsible for the privacy practices, content, security or policies of those third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review this page periodically.

14. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the way your personal information is handled, please contact us:

Dietitian Himanshu Kapoor

Website: https://dietitianhimanshukapoor.com/

Email: [INSERT OFFICIAL EMAIL ADDRESS]

Phone/WhatsApp: [INSERT OFFICIAL PHONE NUMBER]

Address: [INSERT BUSINESS/CLINIC ADDRESS, IF APPLICABLE]

For privacy-related requests, please mention “Privacy Request” in the subject/message so that your request can be directed appropriately.

15. Consent

By using this Website and voluntarily submitting your personal information to us, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.

Where applicable, we will seek your consent before collecting or processing information for purposes that require consent under applicable law.